Voices of Spirit

Terms

CONSULTATIONS

Booking:

  • All consultations must be booked and paid for in advance and are subject to availability. (Same day appointments are not available.)
  • All consultations are booked for a specific length of time and must start and finish on time.
  • The allotted time for a trance consultation includes up to 10 minutes for a brief explanation of trance, how the session with Master Chou works and, for Sarah to get in and out of the trance state.
  • All communication with Spirit is an experiment and therefore cannot be guaranteed.
  • Any discounts, special offers or gift vouchers offered or provided by Voices of Spirit are subject to availability and at our discretion.
  • Should you not be satisfied with the content of a consultation, please notify us immediately at the end of the session and a full refund will be given. Completion of the session without comment will be taken as your acceptance and satisfaction regarding what was received.
  • Voices of Spirit reserves the right to amend their prices at any time without prior notice. However, prepaid appointments will be honoured.
  • Voices of Spirit reserves the right to amend the location of any in person consultation and will provide as much notice as possible.

Payment:

  • All consultations must be paid in advance in full, no later than 7 days prior to your appointment. Failure to do so will lead to your appointment being cancelled.
  • Payments can be made via PayPal or Cheque. All prices are quoted in UK Pounds Sterling. No other currencies are accepted.
  • Via PayPal - Use the online payment page on our website or click on this link - www.paypal.me/sarahtylerwalters
  • Via Cheque - Cheques should be payable to Sarah Tyler-Walters. Please request the address at the time of booking. Should your cheque bounce your appointment will be cancelled and you will be required to pay any charges incurred.

Cancellation:

  • To cancel your appointment without charge you need to give us notice 4 days prior to your appointment. A full refund of your payment will be issued at our earliest convenience.
  • However, if you cancel less than 4 days prior to your appointment the full amount paid for your appointment will be forfeit and no refund will be given.

Recording:

  • Trance consultations are recorded for your benefit and Voices of Spirit do not guarantee the recording or its quality. The recording is made of the best quality possible at the time and can not be improved or altered afterwards.
  • Recordings are mp3 files and will be sent to you via the internet through www.wetransfer.com. Recordings are sent within 7 working days after your session; unless others advised at the end of the consultation.
  • Should you wish to record a consultation session yourself, you must get our consent in advance. Video is not permitted.

Via Skype:

  • Consultations via Skype require that you have a good broadband connection. However, the video camera is not necessary and having it turned off can improve the connection and quality of the sound.
  • Wearing a headset with a microphone is recommended, as it improves the sound and eliminates any echo that can often be heard; thus giving you a better experience.
  • Skype is not perfect and on occasion, the sound can break up or become garbled due to an insufficient signal. Should this happen during a Skype session and the conversation becomes difficult to continue, Master Chou or Sarah may bring the session to an end and suggest it is rescheduled. Should you decided to continue anyway you will be accepting the poor quality of the sound and the disruption. However, if you agree to end and/or Sarah or Master Chou ends the session we will arrange a rescheduled appointment for the remaining time (subject to availability).
  • Should Skype disconnect during a trance consultation Master Chou will wait a few minutes for you to reconnect. Our Skype is set to auto answer so you only need to call us again. However, if reconnection is not made within a few minutes the session will be cancelled and any refund or rebooking will be at our discretion. Please ensure you have a good broadband connection before booking this type of session.

Delays:

  • Should you be delayed for a consultation please notify us immediately.
  • Should you be delayed by less than 15 minutes your appointment can go ahead but will still end at the prearranged time and be charged in full for the time booked.
  • Should you be later than 15 minutes your appointment will be cancelled and subject to our cancellation term.

Gift Vouchers:

  • All Gift Vouchers must be paid for in advance and used within six months of being issued.
  • Consultations made using a gift voucher are subject to our normal terms and conditions.
  • Please note they are only redeemable against consultations supplied directly by Voices of Spirit at our premises.

EVENTS

Being run by Voices of Spirit

Booking:

  • To secure your place a deposit may be required by a set date. This deposit is non-refundable.
  • Failure to pay the deposit by the set date will result in your place being released.
  • The balance or full amount of your place will be required by a set date.
  • Failure to pay the balance or full amount by the set date will result in your place being released. Any deposit paid would be forfeit.

Payment:

  • Payments can be made via PayPal or Cheque. All prices are quoted in UK Pounds Sterling. No other currencies are accepted.
  • Via PayPal - Use the online payment page on our website or click on this link - www.paypal.me/sarahtylerwalters
  • Via Cheque - Cheques should be payable to Sarah Tyler-Walters. Please request the address at the time of booking. Should your cheque bounce your appointment will be cancelled and you will be required to pay any charges incurred.

Cancellation:

  • To cancel your place you need to give us notice 7 days prior to the event. A refund will then be issued. If a deposit was paid that will not be refunded.
  • However, if you cancel less than 7 days prior to the event the full amount will be forfeited and no refund will be given.
  • Should Voices of Spirit cancel the event due to insufficient numbers or others circumstances a full refund (including any deposit) will be made.

Being run by Spiritual Venues or Organisations

  • Events being run by spiritual venues or organisation will list their contact details; bookings will then be made with them directly and be subject to their terms and conditions.
  • Voices of Spirit has no control over the terms of any other organistation or venue and can not alter them.

SHOP

Downloads:

  • Recordings of public appearances are available for you to listen to; however, we own the copyright to all recorded material and as such, you cannot distribute or share them with anyone else via any means without our written permission.
  • When you purchase a recording as a download you will be emailed information and a link to do so. Please note this is not an automated service so it may take a day or two for the email with the information to be sent. Downloads are in mp3 format.
  • All items purchased from our SHOP must be paid for in advance. Goods or services will not be sent or honoured until the payment has cleared.
  • Visualisation and information documents are meant as a guide and tool, Voices of Spirit do not guarantee any results from using them.

Copyright:

  • Voices of Spirit has the copyright on all material on this website; as such you are not permitted to copy, distribute or share any of it without our written permission.

Updated January 2018


Further Information

For more details please email us at ask@voicesofspirit.co.uk or call us on 07005 808805.

Appointment Days: Wednesday, Friday & Saturday

Office Hours: Tuesday to Saturday - 10am to 6pm

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